Payment Policies, Fees, Refunds

Full payment is required before any hosting service is rendered, which includes renewals. All payment-due notices will be sent by electronic mail. No bills or invoices will be sent by postal mail or fax. Prepayment is due each anniversary (one month, one year) following the date the account was established. Billing will continue until you cancel your hosting account. You may cancel at anytime. As a policy, we do not offer credits or refunds for hosting time already expended. Domain registration fees and setup fees are nonrefundable.

Every hosting account with PRUSEN features a 30-day money back guarantee. If you choose to cancel your account within the first 30 days and notify us by notifying by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by phone (281) 831-2196, we will refund all routine account fees, exclusive of any set up or domain names fees. Accounts closed after 30 days do not qualify for refund of any pre-paid fees. Prusen will only allow for the refund if cancellation is not the fault of the client, as determined by Prusen. Accounts closed for violating the Restrictions policy do not qualify for a refund.

Domain registration/setup fees are nonrefundable. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Prusen of cancellation. All monetary transactions are in $US dollars. Additional features can be added at any time. Monthly feature prices are not prorated. Liberty reserves the right to change prices at any time.

If your web site has an ovedue balance, our automated billing system will suspend your account until you pay the overdue balance. Please note that it is your responsibility to keep your account current.
any question gives us a Call at
(281) 831-2196
Walter Salgado